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Delivery Information


UK Mainland: Standard Delivery


Free of charge delivery for orders of £40 or more


All orders £11.75 to £40 will be charged £2.99


All orders up to £11.75 will be charged £6.95


Orders over 2kg in weight and under £40 in value will be charged £9.99


Standard delivery will arrive within 2-3 working days from dispatch. Orders placed before 1pm Monday to Friday will be dispatched the same day. Orders placed after 1pm will be dispatched the following day. 



UK Mainland: Tracked & Signed Delivery 

Free of charge delivery for orders of £40 or more

All orders £11.75 to £40 will be charged £3.99

Orders over 2kg in weight and under £40 in value will be charged £9.99

Tracked & Signed delivery will arrive within 2-3 working days from dispatch. Orders placed before 1pm Monday to Friday will be dispatched the same day. Orders placed after 1pm will be dispatched the following day. 


Europe: Tracked & Signed Delivery

Orders weighing from 100g to 500g will be charged £11.99

Orders weighing over 500g to 1kg will be charged £13.99

Orders weighing over 1kg to 2kg will be charged £15.99

If your order is over 2kg please email us hello@ethicalskincare.co.uk and we will happily quote you a delivery cost. 

Standard delivery arriving in 5-7 working days from dispatch. Orders placed before 1pm Monday to Friday will be dispatched the same day. Orders placed after 1pm will be dispatched the following day. 


You should expect to receive your order within,

2-3 working days within the UK

5-7 working days to Europe

Please note you may receive more than one delivery per order as some items may be dispatched separately.


We regret that dispatch errors such as missing, faulty or damaged items, may occur from time to time. These must be reported within 5 days. Please contact us for further assistance at hello@ethicalskincare.co.uk


Please note we use Royal Mail to deliver all our parcels, in some cases you may experience delays during busy periods such as Christmas & Bank Holidays which are unfortunately out of our control. We can happily provide a tracking number for all ordered selected as tracked & signed. 

Eco Friendly Plastic Free Packaging

In line with our mission to source and provide you with the finest collection of ethical products within the field of natural and cruelty free, we spent considerable time sourcing the most environmentally friendly packaging to ensure not only did your order arrive safely but we contributed towards saving our planet in addition to reducing the carbon footprint by working with businesses within the UK.

All our boxes are guaranteed to be environmentally green and 100% FSC certified using strong craft material which is 100% recyclable.

Priding ourselves on attention to detail when it comes to packaging your orders. We ensure your products arrive in tip top condition and guarantee your unboxing experience will be a pleasurable one. From the biodegradable craft paper (100% recycled) used to cushion your products, the white (acid free) tissue paper that snuggly holds them all together for protection during its onward journey to our front door. To the non-toxic ink used to create our branded sticker that finally holds together your pending order securely. All firmly closed together using self-sealing or eco friendly tape.

Recycling helps protect the environment, reduce the need for extracting mining, quarrying and logging, refining and processing materials. All of these create substantial air and water pollution. As recycling saves energy, it also reduces greenhouse gas emissions, which helps to tackle climate change.



Customs and Taxes:

Please be aware that deliveries outside the UK maybe subject to customs, regulatory or legal restrictions. To comply with local legislation, you may be required to pay additional taxes, fees or levies, import duty or formal customs entry may apply to all products purchased from Ethical Apothecary. We are unable to offer any assistance or advise if any issue arises. The final price that Ethical Apothecary will charge you for your purchase is confirmed at checkout.

Prohibited goods:

To comply with national and international regulations governing the carriage of mail, and to ensure that mail in transport does not present a danger to the general public we are prohibited to sending perfumes outside of the UK as these are considered dangerous goods under transport legislation.

We regret we do not deliver to P.O Boxes or hotels.

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